Run Your Trades

Privacy Policy

Effective September 3, 2026

Run Your Trades (“Run Your Trades,” “we,” “us”) provides operations software for skilled-trades businesses - quoting, scheduling, invoicing, and related job management. This policy explains what we collect, how we use it, and the choices you have. It covers our web and mobile app (the “Service”).

Information we collect

  • Account information - your name, email, and role, handled through our authentication provider when you sign in.
  • Business and job data you enter - company profile, jobs, quotes, invoices, purchase orders, permits, schedules, and notes.
  • Your customers’ information - the names, addresses, and contact details you enter for the customers you serve.
  • Files you upload - photos and receipts attached to jobs. Photos can carry embedded metadata such as GPS location; we remove that metadata (including location) from photos when they are uploaded, so it is not stored with the image.
  • QuickBooks data - when you connect QuickBooks Online, data we access with your authorization (see below).
  • Usage and device data - basic logs needed to operate and secure the Service.

How we use information

We use your information to provide, maintain, and improve the Service - to run your jobs, produce quotes and invoices, sync with QuickBooks when you connect it, secure your account, and provide support. Some features use AI providers to draft summaries or analyze job photos; only the data needed for that feature is sent, and it is not used to train third-party models.

QuickBooks Online data

If you connect QuickBooks Online, you authorize us (through Intuit’s OAuth flow) to access your QuickBooks accounting data - customers, invoices, estimates, items, sales-tax results, payments, and expenses - solely to provide the Service’s accounting features. Specifically:

  • We use QuickBooks data only to sync the records you create and to reflect tax and payment status back to you.
  • We do not sell your QuickBooks data, and we do not use it for advertising.
  • Access tokens are encrypted at rest. You can disconnect at any time from the app or from Intuit, which revokes our access.
  • Sales tax and payments are computed and held in QuickBooks - the Service does not calculate tax or move funds.

Your customers’ information and our role

Some of the information in the Service is about your own customers - the people and businesses you serve - including their names, addresses, contact details, and photos of their property. For that information, you are the party that decides how it is used, and we act as your service provider, processing it only to provide the Service to you and on your instructions. You are responsible for having the right to collect it and for meeting the privacy obligations that apply to your business. If one of your customers asks about their information, that request should go to you, and we will help you respond.

How we share information

We do not sell your data. We share it only with service providers that help us run the Service, each limited to that purpose: authentication, cloud hosting, file storage, the QuickBooks Online integration (Intuit), and AI providers for the features noted above. We may also disclose information if required by law or to protect the Service and its users.

Data retention

We keep your data - including job photos - for as long as your account is active and as needed to provide the Service. If you delete a photo or record in the app, we remove it from our storage. If you close your account, you may request deletion of your account data, and we will delete it within a reasonable period, except records we are required to keep by law or need to retain for legitimate business purposes (such as tax or dispute records).

Security

We protect your data with encryption in transit and at rest for sensitive credentials, per-company data isolation, and access controls. No method of transmission or storage is perfectly secure, but we work to protect your information and to respond promptly to issues.

Your choices

You can access and update your data in the app, disconnect QuickBooks at any time, and request that we delete your account data. Contact us using the details below to make a request.

Changes to this policy

We may update this policy as the Service evolves. Material changes will be reflected by a new effective date, and where appropriate we will notify you in the app.

Contact us

Questions about this policy or your data: support@runyourtrades.com.